Circulation Manager - American University Washington College of Law, Pence Law Library
The primary purpose of this position is to deliver proactive, professional, and efficient circulation/access services to the students, faculty, staff, and other patrons of the Pence Law Library in American University's Washington College of Law.
Incumbents in this position provide coverage and supervision of the circulation desk for all hours that the Pence Law Library is open, including time beyond normal business hours, such as evenings and weekends. Responsibilities include supervision and training of part-time Desk Attendants, collection maintenance, and basic directional and information assistance to patrons. Refers reference inquiries to Librarians. Additionally, this position coordinates the processing of Reserve materials, utilizes advanced functions of the Sierra ILS Circulation module, and advises the Access Services Librarian on the day-to-day needs and concerns encountered at the Circulation Desk. This position may assist with Interlibrary loan requests and processing. This position is considered essential personnel in the event of weather and other emergencies.
The incumbent must follow American University and Washington College of Law Human Resources policies and procedures.
This entry-level position is based in our Washington, DC office, and is a part of the firm's Research Services (library) team.
The Technical Services Assistant is responsible for the control and management of print and electronic continuing resources (serials), intake and processing of new materials for U.S. offices, and collection maintenance activities.
• Receives, tracks and disperses all Research Services packages, mail and deliveries • Processes print materials for inclusion in the collections of U.S. offices. • Updates and maintains accurate circulation lists • Claims missing supplements, books, and serial issues with publishers and maintains system for tracking claimed items until receipt. • Maintains accurate information about the firm’s collections. • Assists with the maintenance of eBook and other electronic resource collections. • Participates in collection maintenance activities including but not limited to shelving and shifting, shelf reading. • Works with other members of the Technical Services teams on special projects. • Performs other related duties as assigned.
Knowledge, Skills and Abilities:
• Demonstrated ability to communicate clearly and effectively, both orally and in writing with Research Services staff, clients and vendors. • Demonstrated ability to organize and prioritize work in a dynamic and complex environment to meet deadlines and daily requirements. • Demonstrated ability to provide quality client service to both internal and external patrons and contacts. • Demonstrated ability to accurately accomplish detailed data entry tasks and projects. • Ability to safely lift, move and carry items without assistance weighing up to 30 pounds.
The position requires a High School Diploma.
Experience Training will be provided on the job. Library experience is preferred. Experience using an integrated library system desirable; direct experience with EOS advantageous.
Crowell & Moring LLP offers a competitive compensation and comprehensive benefits package which includes progressive options such as back up child care, wellness programs, cultural events and social activities. We take great pride in our positive, friendly culture that rewards hard work and success, at the same time recognizing the importance of family and community service.
EOE m/f/d/v Crowell & Moring LLP participates in the E-Verify program.