Resources Access Assistant - Cooley LLP

Cooley is seeking a Resource Access Assistant to join the Research Services team.

Position Responsibilities: 

  • Under the supervision of a Manager or Specialist, assist with deactivation of user access to digital research resources with the vendor, and remove internal user records using Research Monitor
  • Under the supervision of a Manager or Specialist, maintain Secretary of State department deposit accounts and process associated billing via Chrome River
  • Under the supervision of a Manager or Specialist process select monthly invoices for Lexis and Thomson Reuters via Chrome River and enter associated payment records into EOS acquisitions
  • Under the supervision of a Manager or Specialist, file research contracts in CARS (Cooley Agreement Reporting System)
  • Under the supervision of a Manager or Specialist, assist with maintenance of the integrated library system and print collection
  • All other duties as assigned

Skills and experience: 

Required:

  • Available to work overtime, as required
  • After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications
  • 2+ years of technical services experience in a research center or an equivalent combination of education and experience
  • Experience with an integrated library system

Preferred:

  • Law related experience a plus
  • Bachelor’s Degree

Competencies:

  • Ability to organize and prioritize numerous tasks and complete them within defined time constraints
  • Ability to work with vendors to resolve problems
  • Ability to work well as part of a team
  • Must be able to learn specialty software
  • Demonstrated ability to communicate well both orally and in writing and to understand and follow written and oral instructions
  • Ability to analyze and anticipate situations, define problems and objectives, recognize alternatives and formulate solutions
  • Capable of working independently, accurately, effectively and efficiently under pressure while handling a high volume of materials quickly
  • Strong communication and interpersonal skills with the ability to act as a resource for, provide customer service in a courteous manner to, and work effectively with diverse groups of people at various levels within the organization
  • Customer service philosophy
  • Attention to detail

Cooley offers a competitive compensation and excellent benefits package

See the full job description and apply:

https://cooley.wd1.myworkdayjobs.com/Cooley_US_LLP/job/Boston/Resource-Access-Assistant_Req1932-1